WIBTA fo expressing my disappointment at a pharmacy

My (21M) dermatologist gave me a prescription for acne. It was Accutane.

That might sounds dumb as fuck but I am not American, I’ve never seen a prescription in my life. Our medical system is just muck more easy than America. I didn’t even realize it’s a prescription.

Anyway after a week waiting for nothing, I finally realized that paper was a prescription. I went to a pharmacy, they asked me for my ipledge number, which is required for Accutane. Usually your doctor should give you a care has a number on it and explain the process. BUT my doctor did not mention this to me, I’m kinda pissed off, anyway I called the doctor and got the number.

I went to the pharmacy again, they told me to wait for insurance approval, they said they would contact my insurance company for approval. They’d let me know when it’s ready to pick up. I actually got a text from the pharmacy telling me they were running the process.

After 5 days I still haven’t gotten anything further information, so I called the pharmacy, they said my ipledge was NOT approved. They asked me to called my doctor to ask them to approve it. I called the doctor office, the assistant told me it’s been approved since last week.

After the call, I went to the pharmacy in person, BOOM it’s approved they just didn’t called me.

Even though I was confused and kinda annoyed, I thought I could finally get my medicine. BUT they told me Accutane was not covered by my insurance. I checked my drugs list, it is listed on my drugs listed. I felt very confused again.

I called my insurance company to clarify the situation. The insurance company directly called the doctor office to confirm the reason I need Accutane. They told me they just approved it and told me to wait for the process.

I suddenly felt pissed off and fooled by the pharmacy. I gave them a very angry face while telling them I just called the insurance company.

The pharmacy literally told me they ran the process on the text message. YET it seems they did not. I felt really stupid for wasting my time on nothing. If I needed to call the insurance by myself, they could have told me. I was just looking forward to having my Accutane treatment. Acne really affected my self esteem, I felt even more shitty after this.

It’s just Accutane, it’s not really something affecting my health right away. I couldn’t help wondering what if the medicine I needed was more crucial. Would they still treated me with the shit efficiency.

Ill still go to the same pharmacy, cause they already accepted my prescription anyway. WIBTA for telling them how I felt and was really upset about their serve.